book a room

Policies -  Reservations, Deposits And Cancellations

Children & Pets

Children under 12 and pets would be happier in a more conventional environment.

Deposits – Standard or Special Event

A deposit is required to secure ALL reservations at our B and B.

Deposits fall into two categories — “STANDARD” or “SPECIAL EVENT.” Special Events will be clearly disclosed by the reservation system. All other reservations fall under STANDARD.

Standard Deposits

A deposit of $150 is collected at the time of booking that confirms your reservation. Deposit is refundable if reservation is canceled more than 30 days before scheduled arrival date. Our cancellation fee is $35. If reservation is canceled 14 days or less before arrival date then the deposit is forfeited. If reservation is canceled after 2pm CST the day before scheduled check-in, guest is responsible for the remaining balance of the entire reservation

Special Event Policy

A deposit of 50% of the reservation balance is collected at time of booking. If reservation is booked 14 days or less before arrival, the full amount is due at that time to confirm your reservation. 100% if booked 14 days or less before arrival. Any remaining balance is due 14 days before arrival. SPECIAL EVENT DEPOSITS are NON-REFUNDABLE and forfeited in case of cancellation.

Reservation Changes

Changes to reservation must be approved by management. Guests are responsible for their entire reservation. No credit for late arrival or early departure.

Group Reservations

Any reservation of three rooms or more of persons known or related to each other will be considered a GROUP RESERVATION. At the discretion of management, GROUP RESERVATIONS may fall under the same deposit policy as Special Events.

At least one guest on the reservation must be 18 years of age or older. All guests 16 years of age and older are subject to ID verification.

Guest rooms are subject to occupancy limits. Our rooms have a two-person limit. If you check-in or occupy your room(s) with more persons than the number on your confirmation, your reservation may be cancelled and cancellation penalties will apply.

Reservations are subject to availability and prior sale.

Management reserves the right to cancel or modify reservations where it appears there may be fraudulent or inappropriate activity or under other circumstances where it appears the reservation contains or resulted from a mistake or error.

Guest Behavior

Hubbard Mansion is privately owned and operated. Management reserves the right to refuse service or evict guests without refund for any lawful reason; including (but not limited to) disruptive or disrespectful behavior, intoxication, illegal activity, willful damage, and smoking or vaping outside designated areas.

Guest(s) named on the reservation are responsible for everyone in their party.

All guests of Hubbard Mansion are welcome regardless or race, gender identification, religion, or relationship status. Guests are expected to treat all guests with respect and kindness.

Guests are encouraged to make use of the common areas and grounds, but should not monopolize these areas with loud or boisterous activities that will interfere with other guests’ enjoyment of the house as well.

Only persons named on the reservation are permitted on the property unless express permission is granted by the Innkeeper.

Guests may not possess firearms or weapons of any kind on the premises.

Check-In & Check-Out

Check-In: 2:00 pm to 6:00 pm. Early check-in allowed after 10:00 am when-possible. Free after-hours self-check-in available with prior arrangements. Contact the innkeeper to discuss early or late check-in.

Check-Out: 11:00 am. Late check-out may be available but cannot be guaranteed.

Baggage Drop-Off/Storage: Free baggage drop-off and storage available to guests with prior arrangement.

Personal Property

Guests are encouraged to lock the door of their rooms when going out or when going to bed. For the convenience of the Guest, storage of valuables is available upon request.

Management not responsible for loss, damage or theft of any Guest’s belongings or property, including vehicles parked on the premises and their contents.

Smoking & Vaping

City ordinance prohibits smoking AND vaping in any indoor area, including guest rooms and common areas. Smoking is only permitted outside on the patio or porch. Violators are subject to eviction without refund and a cleaning/loss of use fee up to $250.

Candles, incense, and other open/smoldering flames are prohibited.


Our property is not pet friendly.

Service dogs are permitted. Service dogs are those trained to do work or perform tasks for guests with a physical, sensory, psychiatric, intellectual, or other disability. The work or task performed by the animal must be directly related to the disability. You may be asked to describe what work or task the animal has been trained to perform. Therapy or emotional support animals are not service animals and are not permitted. Service dogs must be well-behaved and under direct supervision and control of their owner at all times, and may not be left on the premises alone. (ADA)


The Hubbard Mansion is happy to offer government and military rates for personal traveling on military business, upon request and with proper ID.

AAA discounts are applied to the base rate for Standard Reservations and NOT Special Events.

Special Event Cancellations

Guests must pay in full 60 days in advance of special event dates.


Smoking is permitted outside on the front or back porch.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Hubbard Mansion. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation.

We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose too.


At Hubbard Mansion, we take security seriously. When users make a reservation, we use every precaution to safeguard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.

Policy Modifications

Hubbard Mansion may amend this Privacy Statement from time to time, in order, to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

Accessibility Policy

Hubbard Mansion warmly welcome all guests. The inn has been lovingly built with all guests in mind. We welcome with modern conveniences to ensure you have an exceptional New Orleans stay.

ADA Compliance

We are minimally ADA compliant with wheelchair accessibility and wide corridors for freedom of movement.

Website Accessibility

Hubbard Mansion is committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology.

Please be aware that our efforts are ongoing.


The General Data Protection Regulation is a European Union regulation on data protection and privacy in the EU and the European Economic Area. The GDPR is an important component of EU privacy law and of human rights law, in particular Article 8 of the Charter of Fundamental Rights of the European Union.